Contact Us
Feel free to get in touch with us! Whether you have questions about our products, need assistance with your account, or want to explore partnership opportunities, our team is here to help.
Phone
+8801914471466
Address
Gazipur Sadar, Gazipur, Dhaka, Bangladesh
Support Team 24/7
Reach out to us via phone, email, or through our online contact form, and we’ll respond promptly to address your inquiries and provide the support you need.
Call: +8801914471466
F.A.Q.
Frequently Asked Questions
What technologies do you use in software development?
Our team includes only highly-professional specialists, that are experienced in the following technologies:
For web development:
Ruby on Rails
PHP
Node.js
C#
Javascript
Angular
React.js
Bootstrap
HTML 5, CSS 3
Web API Services
Thus, if you’d like to implement some recent technologies into your project and make it look updated, outsourcing to our specialists experienced in that niche will be the best option.
How long does it take to start my product development?
To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results. Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our team prepares all the needed documentation with requirements and sends it for the client’s approval. Once everything has been finalized, we would then take the project to the next stage, which is the start of the development process.
What does your software development process look like?
A product development process stands for the multiple stages that a software development team takes to bring the idea of a product into reality by undergoing software product development steps.
Thus, we rely on the software development life cycle (SDLC). The procedure implies building high-quality software within the shortest possible period, in line with the 7 phases of the software development life cycle.
The development life cycle phases involves:
- the assessment of the user’s needs,
- research on customer behavior and marketplace competition,
- creation and visualization of the roadmap,
- concept design,
- code development,
- creation of a minimum viable product.
What control do you have over project development?
You would retain full control over all stages in the development life cycle of your project. You can monitor the process through regular calls and meetings, track the status and exercise of every task.
Within a set of meetings scheduled throughout the whole development cycle, we would inform you of the progress in regard to the project roadmap. We divide our entire work into sprints for ease of tracking and so you can make changes in the scope at any stage.
How can I provide feedback or suggestions for improvement?
We welcome feedback from our customers and use it to continuously improve our products and services. You can provide feedback or suggestions by contacting our support team or filling out a feedback form on our website. We appreciate your input!
Are updates and upgrades included with the purchase of your software?
Yes, updates and minor upgrades are typically included with the purchase of our software products for a specified period. Major upgrades may require an additional fee, but we strive to provide value to our customers with regular updates and improvements.
How do I purchase your software products?
You can purchase our software products directly from our website by following the instructions provided on the product page. Alternatively, you can contact our sales team for assistance with the purchasing process.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal,Payoneer,Wise bank transfers, and purchase orders. Please check the payment options available during the checkout process.
Do you offer technical support?
Yes, we provide technical support to assist you with any issues or questions you may have regarding our software products. You can reach our support team via email, phone, or through our online support portal.
Is training available for your software?
Yes, we offer training sessions and resources to help you and your team get up to speed with our software quickly and efficiently. Our training options may include live webinars, video tutorials, documentation, and onsite training sessions.
Do you offer customizations or integrations?
Yes, we understand that every business has unique requirements, and we’re committed to providing tailored solutions to meet your needs. Our team can work with you to discuss customizations, integrations, and other enhancements to our software products.
What are your refund and cancellation policies?
Our refund and cancellation policies may vary depending on the product and the terms of your purchase. Please refer to our terms of service or contact our sales team for more information on our refund and cancellation policies.
24/7 Support
Reach out to us via phone, email, or through our online contact form, and we’ll respond promptly to address your inquiries and provide the support you need. We look forward to hearing from you!
